Last mentioned: 3d ago
Lyft Policy Reinforcement
Lyft issues a definitive directive to drivers across major markets to enforce service animal access.
DOJ Uber Settlement
The DOJ reaches a settlement with Uber over wait-time fees for disabled passengers, setting a precedent for the industry.
NFB Settlement
Lyft settles with the National Federation of the Blind regarding service animal access policies.
ADA Enactment
The Americans with Disabilities Act is signed into law, protecting rights for service animal users.
Lyft has issued a definitive directive to its driver network, mandating the transport of passengers with service animals without exception. This move follows ongoing legal scrutiny regarding ADA compliance within the gig economy and underscores the platform's liability for driver conduct.