Alfred

entity

Last mentioned: 4d ago

Timeline

  1. Policy Rollout

    Lyft begins implementing new driver training and reporting tools across its US platform.

  2. Settlement Announced

    Lyft agrees to a nationwide settlement to resolve the civil rights investigation.

  3. AG Investigation

    Minnesota Attorney General Keith Ellison launches a formal probe into Lyft's ADA compliance.

  4. Initial Complaint

    Alfred and his owner are denied a ride by a Lyft driver in Minneapolis.

Stories mentioning Alfred 1

Regulation Neutral

Lyft Reaches Landmark Nationwide Settlement Over Service Animal Access

Lyft has finalized a settlement with the Minnesota Attorney General’s office following a civil rights investigation into the denial of rides for passengers with service animals. The agreement, sparked by an incident involving a service dog named Alfred, mandates nationwide policy overhauls and stricter enforcement of ADA compliance for the rideshare giant.

3 sources